This process will depend on the type of fault and product you ordered. If you wish to return a defective product, we require that you undertake our returns process, which includes making an arrangement to have the products returned to Wine Republic. If you feel that your purchase has been 'corked', oxidised or is otherwise faulty, we are more than happy to provide you with a refund or replacement. All of our products are great but please choose carefully to ensure your personal tastes are being met.Īt Wine Republic, we care about providing you with quality products that are without fault and defect. We do not accept any liability or provide any reimbursement for selecting the wrong product while using the website. Returns & Refunds PolicyĪll orders using the Wine Republic website checkout are final. Unfortunately, you cannot select a specific delivery time. However, if you want to visit in person we strongly suggest you come on by and say Hi to our friendly and helpful team who can help you find some great products in-store. Box under any circumstances.Īt this stage, Wine Republic does not offer the service to organise orders for pick up from our stores. Unfortunately at this point in time Wine Republic cannot offer delivery to a P.O. Please get in contact with us by emailing if there's an issue. Tracking Delivery – Standard National Deliveryĭeliveries via Standard National Delivery are typically made Monday to Friday (excluding public holidays), during business hours.The process for dealing with delivery when no one is home varies depending on the circumstances. Alternatively if you want more information on your order, please give us a call or send us an email. If you have an account on our website, you can use this number to access your order status by visiting and signing in to your account. Once you've finished browsing our website and have placed an order, you will be emailed a confirmation with your Order Number.
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* Free delivery is offered to most of Australia, but excludes some areas where the courier charges are just too high for us to support this offer. Standard National Delivery is available for most areas of mainland Australia (including Tasmania), but it excludes delivery to some remote regions, and also areas where the sale of alcohol is prohibited. Wine Republic offers Standard National Delivery If delivery is likely to be completed outside of this timeframe you will notified prior to shipping. Delivery to most of Australia is made within one to two weeks of ordering.
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